Every Monday, customers are able to pre- order custom lengths and textures directly from our website. Pre-Orders are the best way for consumers to get the exact product they want with savings accumulating over 20%. Custom orders are placed with mass request usually arriving within 7-10 business days. This option is ideal for those who want a particular texture or length that isn't in stock, or those who don't mind waiting for their hair. Please place orders by the following MONDAY by 10pm CENTRAL time. If there is a texture or length you want but don't see, please email us at email@example.com, we are here to satisfy your every need.