Frequently Asked Questions

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How long does shipping take?

Order processing can take up to two days after purchase is made. Items are then immediately shipped out and shall be received in 2-3 business days.

How long does hair typically last?

MAAD Extensions can last 3+ years with proper hair care, remember this is RAW authentic hair! The bundles need to be moisturized with leave in conditioner followed by a light oil: preferably argon, and treated as if it’s your hair. 

How does closure/frontal savings work?

Orders totaling a specific amount WITH closures/frontals are eligible for discounts. Offer can NOT be combined with other promotions!!

How many bundles do I need for a full head?

Our bundles are 100 grams, 3.5oz offering quality thick hair. Typically with virgin or processed hair you tend to need more bundles for a full head. With our extensions, customer needs vary by length. 

10"-16" two bundles.

18"-26" three bundles.

28"-32" four bundles.

What is the refund policy?

There are absolutely NO REFUNDS !! Exchanges are available if tags are still intact; Please make sure to order exact length and texture desired.