Frequently Asked Questions


How long does shipping take?

Order processing can take up to two days after purchase is made. Items are then immediately shipped out and shall be received in 2-3 business days.

How long does hair typically last?

MAAD Extensions can last 3+ years with proper hair care, remember this is RAW authentic hair! The bundles need to be moisturized with leave in conditioner followed by a light oil: preferably argon, and treated as if it’s your hair. 

How does closure/frontal savings work?

Orders totaling a specific amount WITH closures/frontals are eligible for discounts. Offer can NOT be combined with other promotions!!

How many bundles do I need for a full head?

Our bundles are 100 grams, 3.5oz offering quality thick hair. Typically with virgin or processed hair you tend to need more bundles for a full head. With our extensions, customer needs vary by length. 

10"-16" two bundles.

18"-26" three bundles.

28"-32" four bundles.

What is the refund policy?

There are absolutely NO REFUNDS !! Exchanges are available if tags are still intact; Please make sure to order exact length and texture desired.